지역정보화 성과측정에 관한 연구 : 경남지역 지방자치단체를 중심으로
(A) Study on the Measuring Regional Informatization Performance : Focusing on Gyeongsangnam-do
지역정보화 성과측정 경남지역 지방자치단체;
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The purposes of this study were following : First, to provide basic data for the regional informatization. Second, to induce well-intentioned competition among local autonomous entities. Third, to call people's attention to the importance of introducing and utilizing the information communication facilities which is crucial for high quality service for a people. Fourth, to build the infrastructure of regional informatization through inducing factors which maximize the performance of informatization based on the results of empirical research. The implications of this study were following : First, let people get the efficient and necessary information under the flood of information. So, we need to maximize the administrative informatization for customer satisfaction and build the policy of informatization and make the continuous efforts to do it. Second, we need the electronic signing system because the effect of informatization comes from electronic paper work. It helps us to make administrative institutions more efficient. Third, the innovation of internal jobs can affect the improvement of administrative power and give the high quality service to a people. So, improving working condition and endowing staffs with autonomy are very important. Fourth, to cope with the demand for unmanned issuing machine, we need to give the convenience to a people through putting this machine in the department stores, hospitals and so on. Fifth, we need to make the close cooperation with government authorities to build the systematic connection in order to expand the territory of decision making. Sixth, the competitive local autonomous entity should be differentiated according to the level of informatization and cope with the changes in administrative environment. Seventh, the regional informatization is a driving force of a local autonomy. So, with using this, we can achieve the enlargement of informatization from the service for residents to the regional development. Eighth, local autonomous entity should improve the all sectors including construction, welfare, environment and public health with limited budget. So, efforts and attention of staffs are crucial to accelerate the regional informatization. Limitations of this study are : First, we need to research the broad region because our study focus on the limited area in Gyeongnam. So it's difficult to generalize the our results of study. Second, results of this study were hard to be generalized because the cross sectional research method was employed in this study. Third, when we collected the basic data for solving the research hypotheses and problems, we mainly relied on the questionnaire survey. So we failed to get the objective research because there could be a biased opinion.