R&D部門의 知識經營 模型 硏究
(A) Study on the Model of Knowledge Management in R&D Department
R&D부문 지식경영 전자상거래;
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An enterprise must be able to develop highly qualified products as early as possible to keep a competitive power in a limitless competition. To do so, it should have not only communicative function which can connect specialists within or outside the company with the network but also an achievement rewarding system which makes fairly rewarded by knowledge and human resources. Therefore this research proposes a model of effective knowledge management which may be equipped with all of the functions. First, I acknowledged the following points through a theoretical research. That is, the competitive power in a company must be developed by systematically finding out, using and sharing personal knowledge and know-how as well as the company's intellectual property. Successful knowledge management can be actualized by coordinating persons, strategies, skills, processes in the company. Second, I understood development process of new products and emphasized the importance of enlightenment and accumulation of knowledge with marketing department. For the knowledge management process in a R&D department, I proposed the organized Infra(strategy & leadership, organization structure, knowledge cycle in achieving, creating, accumulating and analyzing the knowledge) as well as technological Infra (network, coordinating system, database). In addition I suggested some problems in knowledge development process in a R&D department. They are divided into knowledge cycle, organizational Infra and technological Infra. Third, I analyzed some examples of advanced companies to find effective models in a R&D department and found some elements necessary in effective knowledge management through searching problems in knowledge management in a R&D department. Fourth, I regarded chart and document management, part information management, BOM information management, design change management, workflow management, task information management, approval/user management, assessment/rewarding management, outside network management, management within the company, communication management, learning community management as stored in a data vault. They are actualized in Web to be used effectively. But there are some limits in this research. First, It is necessary that the whole system including products, management, sales, personnel and other parts should be considered. Because this research is limited in a R&D department perspective. Second, when they are applied, some elements in success and failure didn't be analyzed. Third, There should be a plan to construct this model and actualize the products systematically. For these limit, research movements from now must be proposed considering a correlation between whole system, finding similar models in knowledge management and analyzing the elements in success and failure. In conclusion, I wish that this treatise will be able to be useful not only systematizing the knowledge based on the market-oriented view b but also introducing effective knowledge management model in a R&D department which can be being helpful in developing competitive products.