勤勞者 勤務滿足의 影響 要因에 관한 實證的 硏究 : 麗水國家 農業團地 勤勞者를 對象으로
(An) Empirical study on the factors that influence workers job satisfaction
근로자 근무만족 영향 요인;
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This thesis investigates the factors that influence job satisfaction of workers who are located in the Yoso National Industrial Complex. It extracts factors based on the literature review, and measures the levels of job satisfaction and the effect size of the identified factors on job satisfaction. In addition, it studies the relationship between demographics and the job satisfaction level and empirically tests the relationships. The literature review suggests that factors such as role perception, peer relationship, job characteristics, job evaluation, promotion, work environment, communication, and fringe benefits may influence job satisfaction. In addition, workers achievement orientation may moderate the effect of the identified factors on job satisfaction. Lastly, several demographic factors are assumed to be related with job satisfaction. Based on the review, a research model is proposed and the hypotheses are formed. A questionnaire is developed and pretested before administered to the sample of workers in the Yosu Industrial Complex. The collected questionnaires are screened before coding and the responses reliability and factor structure are analyzed before hypotheses testing. The empirical results attained through the hypotheses testing are as follows: First, the job satisfaction levels of workers in the Yoso National Industrial Complex is about 3.17 point, which is around the national average, while role perception (mean=3.91), peer relationship (m=3.66) and job characteristics (m=3.63) are rated as above average. Work environment (m=2.57) and wage (m=2.42) are below average. The effects of the identified factors on job satisfaction differ by the workers environment inherited in the organization, size, types of the business, research methods, and research periods, but generally those factors that is relatively easily controllable by workers (i.e. role perception, peer relationship, job characteristics, and communication) contribute highly to the job satisfaction while other factors contribute less. Second, wage, job evaluation, fringe benefits, communication, job environment, and job characteristics are found to influence job satisfaction. The effect size is strong in the order of job characteristics, job environment, wage, communication, fringe benefit and job evaluation. Third, the effect of such factors as wage, communication, job evaluation, fringe benefit, and work environment, on job satisfaction is different based on the level of achievement orientation of workers. Fourth, the relationships between workers demographics and job satisfaction are found. For instance, as the workers age, years or positions in the work is higher, the level of job satisfaction is higher. The theoretical and practical implications are discussed in depth based on the findings. Future research considerations are suggested and the limitations of the study are provided as well.