대학생의 갈등관리 유형과 의사소통 유형에 따른 대인관계만족도에 관한 연구
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A Study on interpersonal Satisfaction according to the Conflict Management styles and the Communication Types in University Students The purpose of this study was to examine influences of conflict management styles and communication types on interpersonal satisfaction. This study intended to research about and find answers for the following questions (1) how is interpersonal satisfaction of college students in terms of conflict management styles? (2) how is interpersonal satisfaction of college students in terms of communication types? and (3) is there a difference in interpersonal satisfaction in terms of conflict management style by communication type? For this purpose, 232 college students in Seoul metropolitan areas responded to the surveys, and the reliable data from 203 of those respondents were included in the final analysis. Frequency analysis was performed to figure out the demographic variables (gender, grade) of the respondents, and analysis of variance (ANOVA) was performed to find the factors influencing interpersonal satisfaction. The results of this study were as follows: first, conflict management styles significantly affected interpersonal satisfaction. compromising style showed the highest interpersonal satisfaction level while competing style showed the lowest interpersonal satisfaction level. Second, communication types also significantly affected interpersonal satisfaction. Placating stance, which was a functional communication type, showed the highest interpersonal satisfaction; interpersonal satisfaction decreased in order of Placating, Blaming, Super-reasonable, Irrelevant stance , which were regarded as dysfunctional communication types. Third, the effect of conflict management styles on interpersonal satisfaction in terms of communication types did not show significant difference. The mutual relationship between conflict management styles and communication types was not significant. Overall, this study indicated that conflict management styles and communication types affected interpersonal satisfaction. Therefore, interpersonal satisfaction may differ depending on which conflict management style one uses. Also, higher interpersonal satisfaction would be gained when a functional communication type is adopted. Based on the results, this study is expected to offer a basic strategy in counseling scenes to enhance interpersonal satisfaction for college students with interpersonal difficulties by providing an effective conflict management style and a functional communication.