전자정부비판: 행정의 민주성 관점에서
Administrative Democracy and eGovernment: A Critique
It's been several years since the Korean society experienced the turbulent shift from the industrial society to the so-called digital society. The shift was so sudden and massive in its impact that the advent of the knowledge-based society hit hard every corner of the Korean society. One of such areas that have been significantly Influenced is the public sector, that is, government. Coincidentally, the coming of the digital age witnessed the outbreak of the unprecedented economic crisis in Korea. The Kim DaeJung Administration took a series of strong init-iatives to save the sinking economy, not to mention the whole society, mainly targeting on the fundamental transformation of the society As part of such a nationwide reform, they tried hard to reinvent the government from an inefficient, undemocratic and unproductive government to a more efficient, more democratic/open and more productive one. At the core of the government reform lies the application of information technology(IT), That is, The Kim Administration inte-nded to make the government more efficient and democratic by use of information technology, which is now understood as eGovernment. Naturally, the main obje-ctive of eGovernment is to improve the general wellbeing of the public by incre-asing government efficiency and transparency/democracy This paper intends to examine whether eGovernment has in fact made any contribution to the impro-vement of administrative democracy. Why, how, and to what extent does eGovernment help the improvement of administrative democracy? Is eGovernemnt really a desirable form of government? How much has eGovernment been constructed so far in terms of administrative democracy? Are there any problems? if so, what are they? and how are they resolved? These are a set of questions this study is interested in. By systematically reviewing existing studies and research, this study finds that administrative democracy- -mainly transparency in the administrative process and people's access to the government process--has relatively improved in comparison with that in the past government. However, the degree and speed of improvement is not up to our expectation. This study also addresses several critical problems facing eGovernment and suggests a set of policy directions. One caveat is, however, that we need to be cautious in generalizing the findings and suggestions of this study due to the limitations of descriptive analysis. It is, thus, strongly expected that future studies employ more rigorous and systematic analysis methods.
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