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대한산업공학회지 = Journal of Korean institute of industrial engineers v.35 no.2, 2009년, pp.178 - 184  
본 등재정보는 저널의 등재정보를 참고하여 보여주는 베타서비스로 정확한 논문의 등재여부는 등재기관에 확인하시기 바랍니다.

Crew Resource Management 교육훈련 투자수익률 모델 : 원자로 불시정지 측면
Return on Investment(ROI) Model of Crew Resource Management Training : Reactor Trips' Aspects

김사길    (경희대학교 공과대학 산업경영공학과   ); 변승남    (경희대학교 공과대학 산업경영공학과   ); 이덕주    (경희대학교 공과대학 산업경영공학과   ); 이동훈    (한국원자력안전기술원 계측제어실   ); 정충희    (한국원자력안전기술원 규제기술연구부  );
  • 초록

    The Nuclear Power Plant(NPP) industry in Korea has been making efforts to reduce the human errors which have largely contributed to about 150 nuclear reactor trips since 2001. Recently, the Crew Resource Management(CRM) training has risen as an alternative countermeasure against the nuclear reactor trips caused by human errors. The effectiveness of CRM training in NPP industry, however, has not been proven to be significant yet. In this study a return on investment(ROI) model is developed to measure the effectiveness of CRM training for the operators in Korean NPP. The model consists of mathematical expressions including multiple variables affecting the CRM training impacts and nuclear reactor trips. Implication of the model is discussed further in detail.


  • 주제어

    Crew Resource Management(CRM) .   Reactor Trips .   Return on Investment(ROI) .   Effectiveness of Training.  

  • 참고문헌 (18)

    1. Kim, S. K. (2008), Development and evaluation of Crew Resource Management training for improving team performance of operators in the APR-1400 Nuclear Power Plant, Graduate School of Kyung Hee University, Dissertation of Industrial Engineering 
    2. Kim, S. K., Byun, S. N., Lee, D. H., and Jeong, C. H. (2009), Effectiveness of Crew Resource Management training program for operators in the APR-1400 main control room simulator, IE Interfaces, 22(1) (in press) 
    3. USNRC(1989), Operator licensing examiner standards(NUREG-1021), Washington DC : US Nuclear Regulatory Commission 
    4. Cooper, G. E., White, M. D., Lauber, J. K. (1980), Resource management on the flightdeck, NASA/Industry Workshop, NASA CP-2120, NASA : USA. 
    5. Salas, E., Wilson, K. A., Burke, C. S., and Wightman, D. C. (2006), Does Crew Resource Management training work? : An update, and extension, and some critical needs, Human Factors, 48(2), 392-412 
    6. INPO(1993), Control room teamwork development training : Course administration and facilitation guide, National Academy for Nuclear Training, Atlanta, GA. 
    7. Salas, E. and Cannon-Bowers, J. A. (2001), The science of training : A decade of progress, Annual Review of Psychology, 52, 471-499 
    8. Belton, S. (2001), CRM training in the nuclear industry, paper presented at the Third CRM Users Group Workshop, University of Aberdeen, October 
    9. Cannon-Bowers, J. A., Prince, C., Salas, E., Owens, J., Morgan, B., Jr., and Gonos, G. (1989), Determining aircrew coordination training effectiveness, Pager presented at the 11th Interservice/Industry Training Systems Conference, Fort Worth, TX. 
    10. Lee, D. H., Byun, S. N., and Lee, Y. H. (2007), Short-term human factors engineering measures for minimizing human error in nuclear power facilities, Journal of the Ergonomics Society of Korea, 26(4), 1-5     
    11. Salas, E., Fowlkes, J. E., Stout, R. J., Milanovich, D., and Prince, C. (1999), Does CRM training improve teamwork skills in the cockpit? : Two evaluation studies, Human Factors, 41(2), 326-343 
    12. Leedom, D. K., and Simon, R. (1995), Improvement team coordination : A case for behavioral-based training, Military Psychology, 7, 109-122 
    13. CAA(2003), Methods used to evaluate the effectiveness of flightcrew CRM training in the UK aviation industry, Safety Regulation Group, CAA Paper 2002/05, Civil Aviation Authority 
    14. Edens, P. S. and Bell, S. T. (2003), Effectiveness of training in organizations : A meta-analysis of design and evaluation features, Journal of Applied Psychology, 88(2), 234-245 
    15. O'Connor, P., Campbell, J., Newon, J., Melton, J., Salas, E., and Wilson, K. A. (2008), Crew Resource Management training effectiveness : A meta-analysis and some critical needs, The International Journal of Aviation Psychology, 18(4), 353-368 
    16. Kraiger, K., Ford, J. K., and Salas, E. (1993), Application of cognitive, skill-based, and affective theories of learning outcomes to new methods of training evaluation, Journal of Applied Psychology, 78, 311-328 
    17. Taylor, J. C. (2000), A new model for measuring return on investment(ROI) for safety programs in aviation : An example from airline maintenance resource management(MRM), In proceedings of the Advances in Aviation Safety Conference, Paper number 2000-01-2090, Daytona Beach, Florida 
    18. Kirkpatrick, D. L. (1976), Evaluation of training, In R. L. Craig(Ed.), Training and development handbook : A guide to human resource development(2nd ed., 331-319), New York : McGraw-Hill 

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  • 변승남 (19)

  • 이덕주 (13)

  • 이동훈 (1)

  • 정충희 (2)

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