본문 바로가기
HOME> 논문 > 논문 검색상세

논문 상세정보

An examination of the relationship between conformance and quality-related costs

Foster, S. Thomas ;
  • 초록  

    Reports the results of a case study which undertook to examine the relationship between conformance and quality-related costs. The controversial Lundvall-Juran economic quality level (EQL) model has been criticized by various authors due to its acceptance of imperfect quality. While persuasive, this emotional aversion to imperfection does not provide a convincing critique of the EQL model. However, the EQL remains widely used in practice. Argues that several assumptions of the EQL model should be questioned including monotonicity, continuity, the positive relationship between prevention/appraisal costs and conformance, the negative relationship between failure costs and conformance, and the combining of costs. Further, the EQL model illustrates a single contingent relationship between quality costs and conformance. Provides several alternative cases of the relationship between quality costs and conformance. The results are then reported and the underlying relationships of the EQL model tested. The results showed that prevention and appraisal costs were positively and significantly associated with conformance. Failure costs were also positively and significantly related to conformance. These results provided support for a contingency view of quality-related costs.


  • 원문보기

    원문보기
    무료다운로드 유료다운로드
    • 무료 원문 정보가 존재하지 않습니다.

    유료 다운로드의 경우 해당 사이트의 정책에 따라 신규 회원가입, 로그인, 유료 구매 등이 필요할 수 있습니다. 해당 사이트에서 발생하는 귀하의 모든 정보활동은 NDSL의 서비스 정책과 무관합니다.

    NDSL에서는 해당 원문을 복사서비스하고 있습니다. 아래의 원문복사신청 또는 장바구니 담기를 통하여 원문복사서비스 이용이 가능합니다.

  • 주제어

    Case studies .   Cost of quality .   Juran.  

 활용도 분석

  • 상세보기

    amChart 영역
  • 원문보기

    amChart 영역