보건의료서비스 질 향상의 가능성과 과제에 관한 고찰 - 미국 사례를 중심으로
A Study on Challenge and Potential for Assuring Health Care Quality
Most of people receive high-quality health care services. However, too often, patients receive excessive services that undermine the Quality of care and needlessly increase costs. At other times, they do not receive services that have proven to be effective at improving health outcomes and reducing costs This study reviewed some of the quality problems including underuse, overuse, misuse, and variation in use of health care services. The study also addressed some approaches to improve the ability to measure and report on Quality of care being delivered. Some effective strategies have been developed to improve the quality of health care delivered to patients every day. The promising developments are described in this study, along with other efforts by private sectors, health care facilities, corporations and the labor unions. However, it is also clear that a patchwork of efforts will not lead to significant, continuous nationwide improvements in health care quality.
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