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화상회의(Video-conference)관리를 위한 비서업무 모델 제안
Office Administration Model for Video Conferencing Management

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  • 초록

    Application of video conferencing in business is increasing together with rapid development of information technology thereof. Accordingly, general comprehension and development of effective ways of supporting video conference system is required of office professional as conference manager. This study aims to comprehend the types of video conference supported by office professional and to investigate concrete details of office administration by interviewing office professionals whose superiors are using the video conference in their business. Finally, it brings out a model of office administration for successful management of video conferencing on the basis of the investigation. The interviews with office professionals prove that continuous management of office professional is demanded since video conference is used regularly and frequently. Further, office administration for video conference management is found to have similarities to face to face conference in the way of performing, and to apply information technology and networking in the management widely. I suggest a model of office administration for effective conference management based on literature review and result of the interviews. This model is classified into three stages, i.e., Days before the video conference, Minutes before the video conference / during conference time, and After the video conference. In particular, this model is appropriate in video conference which lays great emphasis on the stage of 'days before the video conference'.


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