비서직 핵심역량에 대한 연구 - 카오스이론을 적용한 전략적 함의 도출
A Study on the Core Competencies of Secretaries Strategic Implications from Chaos Theory
Unprecedented social, economic, and technological forces are constantly extending and changing the core of knowledge and the competencies required of students entering the secretarial professions. Secretaries have risen to the challenge of restructuring its strategies to meet the requirements of these new realities, which are at once dynamic and unpredictable. The purpose of this paper is to: (1)delineate the social context and forces that are influencing contemporary society and secretarial professions; (2)articulate secretaries" knowledge base; (3)identify fundamental attitudes necessary for secretarial professionals to navigate nimbly in a fluid environment. The central metaphor of chaos theory and butterfly effect aptly describes these conditions, and this metaphor makes possible to elicit the strategic choice. To accomplish this purpose, survey method was used on Year2000 and Year2002 for secretaries and bosses. Through analyzing these two times surveys : (1)social context and forces were delineated; (2)knowledge base were articulated; and (3)fundamental attitudes were identified. This longitudinal surveys are the critical point of this paper because it makes possible to capture the changes in chaotic environment and to make strategic decisions and actions.
원문복사신청을 하시면, 일부 해외 인쇄학술지의 경우 외국학술지지원센터(FRIC)에서
무료 원문복사 서비스를 제공합니다.
NDSL에서는 해당 원문을 복사서비스하고 있습니다. 위의 원문복사신청 또는 장바구니 담기를 통하여 원문복사서비스 이용이 가능합니다.
- 이 논문과 함께 출판된 논문 + 더보기