구두 커뮤니케이션 교육과 연구 현황 - 비서학 관련과를 중심으로
A Study on the Current Education and Research of Speech Communication in Secretarial Studies
This study examines the present situation of communication education as a part of secretarial studies and education in terms of speech communication, reminding efficient oral communicative competence is highly regarded as one of the most important skills to earn for the students who will work as so-called communication channels in the workplace. There are threefold purposes of the study: Firstly, to investigate the characteristics of speech communication and to propose syllabus contents to enhance the oral competence of students. Secondly, to find out how much emphases are put on the curricula in college secretarial education, And thirdly, to overview the previous research achievement on the speech communication. The results of the investigation show: 1) The oral competence at workplace is regarded as the most highly important qualification in doing secretarial job. 2) The syllabus should contain overall factors and cases happening in real situation, 3) As for the curriculum, about 49 percent of the colleges having a secretarial major does not offer oral communication courses in their curricula 4) The previous researches claim the importance of communication skill for secretarial students. But it is investigated that the area of speech communication has not developed enough both quantitatively and qualitatively. It is suggested that more research needs to be performed regarding oral communication in secretarial studies. Also, more emphasis should be put on the curricula and syllabi for students with secretarial major to help students to adapt proficient communication skills.
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